IT Technician

Salary: £25,000 to £35,000 depending on experience

Contract: Full time, permanent position

About Us

The CRUK Scotland Institute is a cancer research institute, situated in Glasgow with approximately 250 researchers split across 30 research groups consisting of PIs, postdoctoral scientists, PhD students and scientific officers. It is one of Europe's leading cancer research centres, supporting cutting-edge work into the molecular mechanisms of cancer development. As well as core support from Cancer Research UK, the Institute also receives an additional third of its total income from external grants and industry collaborations. It has an excellent reputation for fundamental cancer research, including world-class metabolism studies and renowned in vivo modelling of tumour growth and metastasis.

Position Outline

To provide effective, responsive, and customer-focused IT support to staff across the Institute, ensuring the reliable operation of user equipment, systems, and services. The post holder will act as a primary point of contact for IT-related incidents and requests, supporting business continuity through timely resolution, accurate logging, and escalation of issues in line with agreed procedures.

Duties and Responsibilities

· Service Desk and User Support

· User Account and Access Management

· End-User Systems and Applications

· Hardware, Network, and Peripheral Support

· Audio Visual and Facilities IT Support

· Asset Management and Documentation

Experience working in an IT support or service desk environment is essential. Relevant IT qualification (e.g. CompTIA A+, Microsoft, or experience) would be desirable.

For full Job Specification please click here.

If you are interested in the position for informal inquiries, please contact IT Manager, Peter McHardy: p.mchardy@crukscotlandinstitute.ac.uk

Equality, Diversity and Inclusion

Our vision is to build and maintain a diverse and inclusive research culture based on our shared values of Innovate, Respect, Integrity, Teamwork and Excellence. These values, which underpin our behaviours and everything we do, allow all our people to realise their full potential. The diversity of our staff and students is also what makes the Institute such a vibrant place to work and advance discoveries in cancer research. Family friendly policies, our collaborative ethos, a focus on good mental health and well-being and opportunities for all help to create an enjoyable and inclusive workplace where your voice matters.

Employee Benefits

· Competitive salary

· 40.5 days annual leave including bank holidays (FTE)

· Defined contribution pension scheme

· Free life assurance scheme

· Employee Assistance Programme

· Interest free season ticket loans

· Additional maternity pay for 6 months at full salary

· Shared parental leave including up to 6 weeks paid at full salary

· Cycle to work scheme saving tax and NI on cycle purchase and spreading repayments over up to 12 months

· Access to employee benefit schemes with discounts on supermarkets, cinema, travel and much more.

· On-site secure parking